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folks - anyone work in the insurance industry?
I need advice: I had a break-in a few months ago and my insurance covered my losses. however one of their "preferred suppliers" has not been able to source a Camera tripod quick release shoe that was stolen with my camera. On its own, its worth a fraction of the whole tripod but without it, my tripod is useless.
their supplier has been stalling for over 8 weeks now and still has no ETA on getting me this item.
what do i do?
Im thinking of demanding they replace my tripod with a complete unit as its like having a car that's engine cannot be replaced - its written off right?
is that possible... is it usually something that is done?