Yep - been doing the whole "which lights are on?" etc with them.
Only thing is changing ISP means changing email address, which I've become accustomed to and everyone I know knows it.
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Ecky, you might be able to keep your email address on an email-only basis, as opposed to linked to your ISP provision. Should be free?!
I'm with Westnet & haven't had a problem with connection or dropping out.