Membership Changes Email from HQ

[The InnFORCEr]

Dear Member,

As we prepare for the upcoming launch of our 2017 Membership Program, we would like to make you aware of some changes that have been made to the payment process.

We committed to freeze Membership prices for the 2016 and 2017 Super Rugby seasons, however, due to unforeseen circumstances, an adjustment has been made to the fee structure to comply with new rules being enforced by the RBA and ACCC. These changes will take effect on Thursday 1st September.

All advertised Membership prices now include a 1.95% service and handling fee. There will be no additional charges added to your account at the checkout. Please note that if your membership was paid in full by credit card last season, there will be no change to the amount charged to your credit card this season. If cash or cheque is your preferred method of payment, the service and handling fee will still apply.

PART PAYMENTS
To improve the Monthly Payment Plan, the Western Force have contracted the 'Debit Success' as a third party service provider. An initial set-up fee of $5.00 will be applied to the first instalment. An additional fee of 3.09% will apply per transaction. Please also note a $10 dishonour fee will incur if the transaction is declined. The annual membership fee will be divided into equal instalments and payments will be deducted on the 10th of each month. Renew your membership before Friday 21st October and the $5.00 set-up fee will be waived.

If you opted in to automatically renew your 2017 Membership, the payment will be debited from your credit card on Thursday, 1st September.

The same seat renewal period will open next week and run until Friday, 21st October and we look forward to welcoming you back into the Sea of Blue.

Kind Regards,
Western Force Membership Team
T 1300 853 401 | Mon - Fri 9am-4pm
E membership@westernforce.com.au

[brokendown gunfighter]

got that.
What I haven't got are my test tickets!!

[The InnFORCEr]

got that.
What I haven't got are my test tickets!!

http://twf.com.au/showthread.php?t=8051

[MI5_Dog]

PART PAYMENTS
To improve the Monthly Payment Plan, the Western Force have contracted the 'Debit Success' as a third party service provider. An initial set-up fee of $5.00 will be applied to the first instalment. An additional fee of 3.09% will apply per transaction. Please also note a $10 dishonour fee will incur if the transaction is declined. The annual membership fee will be divided into equal instalments and payments will be deducted on the 10th of each month. Renew your membership before Friday 21st October and the $5.00 set-up fee will be waived.

So the one thing that worked ok get's farmed out to a third party who is now going to charge $5 plus 3.9% for each payment when that used to be free?

this will add about $25 to $30 to the price of my membership

I suspect my answer to my renewal of membership this year will be "No thank you! The government is already screwing me up the arse so there's no room for you as well!"

[travelling_gerry]

got that.
What I haven't got are my test tickets!!

SAy that again in a Kiwi accent.

[brokendown gunfighter]

I was aware of that joke!

[maelkann]

So the one thing that worked ok get's farmed out to a third party who is now going to charge $5 plus 3.9% for each payment when that used to be free?

Given some of the stories on here, I suspect 'worked ok' is being generous.

[GIGS20]

got that. What I haven't got are my test tickets!!

Is that because you're married?

[hertryk]

got that.
What I haven't got are my test tickets!!

I rang Tickettek, or whoever they are, personally and got them the same phone call... make sure you have the receipt when you call so you can give them all the details.. alternatively give RugbyWA a call

[brokendown gunfighter]

too bloody late now,we are off to Canada tomorrow-have spoken to memberships,so hope the tickets are posted so my boys can use them!

[The InnFORCEr]

Have heard this morning that people that did want auto renewal have had funds taken from bank accounts on Friday.

Not off to good start!!

[DazloT]

Have heard this morning that people that did want auto renewal have had funds taken from bank accounts on Friday.

Not off to good start!!

Did or did not want auto renewal?

From the email...

"If you opted in to automatically renew your 2017 Membership, the payment will be debited from your credit card on Thursday, 1st September."

[The InnFORCEr]

Sorry, some that did not want it, got it

[jono]

Sorry, some that did not want it, got it

unbelievable...

[Alison]

Maybe those people didn't realise/remember they'd asked for it last season?? Trying to give RWA the benefit of the doubt here...