Results 1 to 4 of 4

Thread: Note to self: 'Cancel credit cards prior to death!

  1. #1
    Immortal Contributor
    Moderator
    Burgs's Avatar
    Join Date
    Oct 2005
    Location
    Country WA
    Posts
    22,644
    vCash
    336000

    Note to self: 'Cancel credit cards prior to death!

    Note to self: 'Cancel credit cards prior to death!

    Be sure and cancel your credit cards before you die! This is so priceless
    and so easy to see happening - customer service, being what it is today!


    A lady died this past January, and ANZ bank billed her for February and
    March for their annual service charges on her credit card, and
    Then added late fees and interest on the monthly charge. The balance had
    been $0.00, now is somewhere around $60.00.

    A family member placed a call to the ANZ Bank:


    Family Member:

    'I am calling to tell you that she died in January.'



    ANZ:
    'The account was never closed and the late fees and charges still apply.'


    Family Member:

    'Maybe, you should turn it over to collections.'



    ANZ:
    'Since it is two months past due, it already has been.'



    Family Member:
    So, what will they do when they find out she is dead?'



    ANZ:
    'Either report her account to the frauds division or report her to
    the credit bureau, maybe both!'


    Family Member:

    'Do you think God will be mad at her?'



    ANZ:
    'Excuse me?'


    Family Member:

    'Did you just get what I was telling you . . . The part about her
    being dead?'


    ANZ:

    'Sir, you'll have to speak to my supervisor.'


    Supervisor gets on the phone:

    Family Member:
    'I'm calling to tell you, she died in January.'



    ANZ:
    'The account was never closed and the late fees and charges still apply.'


    Family Member:

    'You mean you want to collect from her estate?'



    ANZ:
    (Stammer) 'Are you her lawyer?'



    Family Member:
    'No, I'm her great nephew.'
    (Lawyer info given)


    ANZ:

    'Could you fax us a certificate of death?'



    Family Member:
    'Sure.'
    ( fax number is given )

    After they get the fax:



    ANZ:
    'Our system just isn't set up for death. I don't know what more I
    can do to help.'


    Family Member:

    'Well, if you figure it out, great! If not, you could just keep billing
    her. I don't think she will care.'



    ANZ:
    'Well, the late fees and charges do still apply.'



    Family Member:
    'Would you like her new billing address?'



    ANZ:
    'That might help.'



    Family Member:
    ' Rookwood Memorial Cemetery, 1249 Centenary Rd, Sydney Plot Number
    1049.'


    ANZ:

    'Sir, that's a cemetery!'



    Family Member:
    'Well, what the **** do you do with dead people on your planet?'

    0 Not allowed! Not allowed!
    "Bloody oath we did!"

    Nathan Sharpe, Legend.

  2. #2
    Legend Contributor blueandblack's Avatar
    Join Date
    Jul 2006
    Location
    Perth
    Posts
    6,087
    vCash
    8896664

    0 Not allowed! Not allowed!

  3. #3
    Player
    Join Date
    Nov 2007
    Location
    Perth
    Posts
    240
    vCash
    5000000
    why is it all to easy to imagine that happening

    0 Not allowed! Not allowed!

  4. #4
    Champion Contributor chook's Avatar
    Join Date
    Apr 2006
    Location
    NSW
    Posts
    2,042
    vCash
    5000000
    Those sort of convo's happened at Optus while I was there. Ahhh the memories!

    0 Not allowed! Not allowed!
    Laura Force Addict v Chook scrabble-off on Facebook: laura & Force Addict 0 | chook 9


    Gigsa made me do it



    "He who conquers others is strong; he who conquers himself is mighty." – Lao Tzu

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •