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Tah'd not feathered
By Iain Payten
January 19, 2008
THE Australian Rugby Union has moved to win back lost fans after crowds deserted the code in 2007.
The ARU on Friday unveiled cheaper Test tickets and the Waratahs are poised to step up a marketing blitz next week.
After poor attendances against Wales last year, the ARU has cut ticket prices for Tests against Ireland and France this winter in Sydney, Melbourne and Brisbane.
Quality seating at the venues, say the ARU, will be available at levels not offered for a top-tier Test since 2001. It is hoped the measures will help lure back disgruntled fans after crowds dwindled in an underwhelming year for rugby; a walk-out felt hardest by the provinces.
The Waratahs posted their record lowest attendance in 2007 and have continued to feel the effects of their cellar-dwelling season.
NSW report 15 per cent of existing members - around 2000-3000 - have not renewed their membership for the 2008 season.
But in a 'front foot' bid to win them back, and attract new fans, the Waratahs will next week launch their first-ever TV ads as part of an extensive marketing push.
The 'Get Tah'd' ads will complement signage across the state, as well as concerted letter and phone campaigns asking fans to give Ewen McKenzie's team a second chance.
Waratahs CEO Jim L'Estrange said the lessons of the 2007 - which saw the average attendance drop from 33,740 in 2006 to 21,817, and a sub-20,000 crowd for the first time in the professional era - have been heeded.
"We realised very quickly we had a lot to do to regain the trust of our supporters. We have to earn their support, not expect it," L'Estrange said. "We have to work really hard to get in their minds again that it is going to be a good season."
Though the Waratahs have always prided themselves on having loyal supporters, L'Estrange admitted hesitancy from members about re-committing their dollars.
"We have been working the telephones a little bit," L'Estrange said.
"Some of the older members are waiting to see proof in the pudding. But very few of them said, 'We're out of here, we're over rugby' because we have a very solid base.
"Clearly they're saying, 'We're not going to sign up yet ... we are just wanting to see a little bit more'.
"A few of them are my mates."
Balancing the loss of old members is a 15 per cent rise in new membership, the Tahs boss said. L'Estrange, a former Star City executive brought in last year to replace Fraser Neill, said the Waratahs' emphasis in 2008 would be on providing entertaining events.
"I think we have appreciated the need to entertain and give value to our supporters," L'Estrange said.
Curtain-raisers are to return, and he added that the introduction of the more fan-friendly Experimental Law Variations in the Super 14 will be very welcome.
"We're confident the first game will attract a big walk-up and then those people will recommit to their memberships," L'Estrange said.
Waratahs tickets go on general sale on Monday. Tickets to the Wallabies' Test against France in Sydney on June 28 begin at $49 for adults. Gold tickets are $84 and family tickets range from $98 to $138.